LIMITED LIFETIME GUARANTEE
We offer a limited lifetime service guarantee on all the jewelry we create. We want to ensure that your purchase stays like new for the life you own it. We offer to replace any loose or missing round cut diamonds up to 0.05 ct. in size, diamonds larger than 0.05 ct. can be replaced at current market value. This guarantee does not cover fancy shape diamonds (any cut other than round) and they can also be replaced at current market value. This offer includes replacement of any missing round diamonds and the labor to replace the stones. This policy applies to jewelry purchased from Koopeem.com and is subject to change without prior notice. This guarantee can be voided if an item was repaired by a jewer other than Koopeem.com or if the item displays excessive damage due to neglect. This offer does not include polishing, this service can be requested for a fee. koopeem.com does not offer to replace any center diamonds on engagement rings.
